8 articles
Role-play training is an interactive method where staff practice handling age-verification situations in a simulated environment, building the confidence and re...
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When a minor attempts to buy nicotine products, the transaction must be refused—every time, without exception. Peer pressure can intensify these attempts, as yo...
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Role-play training is a practical method for preparing retail staff to handle age-verification checks confidently and consistently. By simulating real customer...
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Creating a responsible sales checklist for nicotine products means building a documented set of steps that verifies the buyer is of legal age, confirms the prod...
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Handling customer questions about nicotine products in retail requires a balanced approach: provide factual product information, maintain an adult-only environm...
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When a customer fails an age verification check, the correct response is to decline the sale politely, explain the reason without judgment, and follow your stor...
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To handle age verification challenges in convenience stores, establish a clear, consistent ID-checking procedure, train staff to recognize valid IDs and handle...
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To train staff to check IDs for nicotine product purchases, establish a clear age-verification protocol that includes asking every customer who appears under 25...
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